Bambeano® uses DHL International Express or EPS Australia Post to offer you an affordable and fast delivery service.
Please note that Bambeano ship to just about every part of the world except Europe at this stage.
AUSTRALIA POST DELIVERY (EPS) DELIVERY TIMES
Upon cleared payment orders are dispatched within 48hrs. Most orders are delivered within 2 weeks.
INTERNATIONAL EXPRESS DELIVERY TIMES
Upon cleared payment orders are dispatched within 24hrs in all efforts to get your order out to you as quickly as possible. Most orders are delivered within 2-3 days. For outer regional areas it may take an extra day or so to be delivered.
To find out the cost to have your order delivered DHL International Express, please add the products you want to cart and proceed to checkout. Once you have added your details including the delivery address, the cart will display the available shipping methods including DHL EXPRESS, each shipping method will display the price and you can select your preferred shipping option there. Please note that shipping fees are calculated by volumetric for international orders.
The prices within the online store DO NOT include any overseas duties and other custom charges that may be incurred. Customs duties or international tariffs, may be payable on receipt at the delivery address for some international orders. These fees will be the responsibility of the customer to pay, and bambeano.com.au does not collect any of these charges or fees.
REASONS FOR SHIPMENT DELYS
Incorrect address has been entered in the shipping details when placing the order.
The address had no-one to sign for the parcel, and "Authority to Leave" was not advised when placing the order.
Incorrect credit card information was entered against the order. Please double check all details at the time of order as your order will only be ship if payment has been successful.
Personal details may need to be confirmed for fraud prevention if we are unable to verify the shipping destination. Sometimes we will require personal detail verification before dispatching orders to protect the card holder, and this may delay shipping.
If your order will be delayed for any reason we are aware of, we may contact you directly via phone or email to advise of the delay.
VIEW & TRACK ORDERS
All orders are dispatched from bambeano.com.au by Australia POST or DHL International Express. Once your order is dispatched you'll receive an email from chibebe.com.au containing your tracking number and the assigned courier who will deliver your order. If you don't receive this email and would like to obtain your tracking number, please login to your account and view your order details, or contact us via our Email Us form.
Once you have your tracking number you can track your parcel by clicking on the assigned courier;
Australia Post (EPS)
Please allow 12 hours for your parcel to register in the system before attempting to track your parcel. For all international orders please allow 24 hours before attempting to track your parcel.